| Updated: January 26, 2010
Terms
and Conditions of Your Deposit Account
Dear
Member: The following contains the rules, which
govern, where appropriate, your deposit account with us. Please read this
brochure carefully; continued use of your account with us after receipt
of this brochure means you agree to these rules, you agree to pay the fees listed, and you give us the right to collect
the fees, as earned, directly from the account balance. If you have any
questions, please contact us. State and federal law regulate much of our
relationship with our members.
Important
information about procedures for opening a new account: To help
the government fight the funding of terrorism and money laundering
activities, federal law requires all financial institutions to obtain,
verify, and record information that identifies each person who opens
an account. What this means for you: When you open an account, we
will ask for your name, address, date of birth, and other information
that will allow us to identify you. We may also ask to see your
driver's licenses or other identifying documents.
As used in this
brochure, the word "we" means the financial institution
and the word "you" means the account holder.
Liability: Each of you agrees, for yourself (and the person or entity you represent
if you sign as a representative of another) to the terms of this account
and the schedule of charges that may be imposed. You authorize us to deduct
these charges as accrued directly from the account balance. You also agree
to pay additional reasonable charges we may impose for services you request
which are not contemplated by this agreement. Direct deposit including
government benefits may be used to cover overdrawn accounts. Each of you
also agrees to be jointly and severally liable for any account deficit
resulting from charges or overdrafts, whether caused by you or another
authorized to withdraw from this account, and the costs we incur to collect
the deficit including, to the extent permitted by law, our reasonable
attorneys' fees.
Deposits: Any items, other than cash, accepted for deposit (including items
drawn "on Us") will be given provisional credit only until
collection is final (and actual credit for deposits of, or payable
in, foreign currency will be at the exchange rate in effect on final
collection in U.S. dollars). We are not responsible for transactions
initiated by mail or outside depository until we actually record
them. All transactions received on a business day we are not open
for business, will be treated and recorded as if initiated on the
next following business day that we are open. Your endorsement and
the endorsement of any prior endorser must appear on the back of
the check within the first 1.5 inches of the trailing edge of the
check. The trailing edge of the check is the left side of the check
when looking at it from the front. You agree to be responsible for
any losses and any associated legal fees when these endorsement
standards are not satisfied.
Withdrawals: Unless otherwise clearly indicated to the contrary, any one of you
who signs in the space designated for signatures on the signature
card, including authorized signers, may withdraw or transfer all
or any part of the account balance at any time on forms approved
by us. We are not responsible for losses from the unauthorized use
of facsimile signatures. The fact we may honor withdrawal requests
that overdraw the finally collected account balance does not obligate
us to do so, unless required by law. Withdrawals will be first made
from collected funds, and we may refuse any withdrawal request against
uncollected funds, even if our general practice is to the contrary.
We reserve the right to refuse any withdrawal or transfer request
that is attempted by any method not specifically permitted, which
is for an amount less than any minimum withdrawal requirement, or
which exceeds any frequency limitation. Even if we honor a non-conforming
request, repeated abuse of the stated limitations may eventually
force us to close this account. We will use the date the transaction
is completed by us to apply the frequency limitations.
Membership
Requirements: If a member's Regular Savings balance ever falls
below $5, DHCU Community Credit Union will transfer the deficiency
balance from any other available savings balance or add the deficiency
to any outstanding loan so that the Regular Savings balance is maintained
at no less than the statutory minimum of $5. A member must maintain
$5 in his/her Regular Savings in order to be a member in good standing.
If this minimum is not maintained, you may lose the rights to receive
the services of the credit union.
Ownership of Accounts &
Beneficiary Designation
Individual
Account: Only the individual member whose name appears on the membership
agreement will have the right to withdraw funds from the account.
Joint Account: All joint owners have equal rights under this agreement. All parties
may withdraw funds from the account at any time without the consent
of the other party. When a joint account has been established, any
one of the joint owners may make payments into the account, withdraw
funds from the account or pledge funds as security for a loan. All
joint accounts are Joint - With Right of Survivorship and not as
Tenants In Common. Each owner of this account is jointly and severally
liable for any transaction or item which would overdraw or adversely
affect this account, including fees assessed.
Uniform Transfer
to Minors Account (UTMA): This is a custodial account set up
to receive a monetary gift made to a minor. Only the custodian may
transact business. The minor may not withdraw from the account.
The UTMA gift is irrevocable and neither the donor nor the custodian
has the right to recover and/or make use of the funds other than
for the benefit of the minor. For this purpose a minor is an individual
under age 21.
Revocable
Trust or Payable-On-Death Account: If two or more of you create
such an account, you own the account jointly with survivorship.
Beneficiaries acquire the right to withdraw only if:1) all persons
creating the account die, and 2) the beneficiary is then living.
If two or more beneficiaries are named and survive the death of
all persons creating the account, such beneficiaries will own this
account equally, without right of survivorship. The person(s) creating
either of these account types reserves the right to: 1) change beneficiaries,
2) change account types, and 3) withdraw all or part of the deposit
at any time.
Corporate,
Partnership, and other Organizational Accounts: We will usually
require a separate authorization form designating the person permitted
and conditions required for withdrawals from any account in the
name of a legal entity such as a partnership, corporation, or other
organization. We will honor such authorization according to its
terms until it is amended or terminated in writing by the governing
body of such organization.
Amendments
and Termination: From time to time we may amend any item of
this agreement upon giving you reasonable notice in writing or by
any other method permitted by law, including, in appropriate circumstances,
posting notice in our building. We may also close this account at
any time upon reasonable notice to you and tender the account balance
personally or by mail. Notice from us to any one of you is notice
to all of you.
Insurance: Member accounts are insured to $250,000 by the National Credit Union Administration,
a U.S. Government agency. Individual Retirement Accounts(IRA) are insured
to $250,000 by the National Credit Union Administration. Ask for further
explanation on how accounts may be structured to obtain additional NCUA
insurance coverage.
Privacy Statement
DHCU Community Credit Union is committed to offering financial products and services
that allow you to reach your financial goals. You provide important
information about yourself to a variety of businesses and organizations.
In fact, when you do business with DHCU Community Credit Union,
you're asked to provide us with personal information. This information
is important because it helps us get a better picture of your needs,
improve our service to you, and complete your transactions more
effectively.
We realize that along with gathering information comes responsibility.
That's why we've developed privacy policies by which we operate.
These policies outline how we use and safeguard the information
that is given to us. For this reason, we ask you to please read
the following information carefully.
Privacy
Policy
DHCU Community Credit Union recognizes the importance of protecting
the privacy of personal information about our members and will make
every effort to protect their financial privacy through compliance
with the Federal Right to Privacy Act, known also as the Gramm-Leach-Bliley
Act. Protecting each person's right to privacy is fundamental to
the quality of account owner relationships.
We collect the
following non-public personal information about you from the following
sources and may disclose all the information we collect to companies
that perform marketing services on our behalf and other financial
institutions with whom we have joint marketing agreements. To protect
our members' privacy, we only work with companies that agree to
maintain strong confidentiality protections and limit the use of
information we provide. We do not permit these companies to sell
to other third parties the information we provide them.
- Information
we receive from you on applications or other forms
- Information
about your transactions with us, our affiliates, or others
- Information
we receive from a consumer reporting agency
We restrict
access to nonpublic personal information about you to those employees
and officials who need to know that information to provide products
or services to you. We maintain physical, electronic and procedural
safeguards that comply with federal regulations to guard your nonpublic
personal information.
We do not disclose any non-public personal information about you to anyone,
except as permitted by law. If you decide to terminate your membership
or become an inactive member we will adhere to the privacy policies and
practices as described in this notice.
Disclosure of Account Information to Third Parties
It is
our general policy to treat your account information as confidential.
However, we will disclose information to third parties about your
account or the transfers you make ONLY in the following situations:
1. If we return
transfers or payments made from your account which are drawn on
insufficient funds or if we are unable to complete an electronic
transfer or payment because of insufficient funds, or
2. Where it
is necessary for completing transfers, or
3. In order
to verify the existence and condition of your account to a third
party, such as a credit bureau or merchant, or
4. To a consumer
reporting agency for quality assurance survey/research purposes
only, or
5. In order
to comply with a governmental agency or court orders, or
6. If you give
us your written permission.
ELECTRONIC
FUNDS TRANSFER DISCLOSURE
DHCU Community Credit Union
ATM Card Agreement, TellerFact Agreement, DHCU CheckCard, HomeBranch Agreement,
Preauthorized Debits and Credits and Electronic Check Conversion.
The Federal Electronic
Transfer Act and Regulation E require DHCU Community Credit Union to give
you certain information concerning transactions which take place by means
of electronics and result in a deposit to or a withdrawal from any one
or more of your savings and/or checking accounts at the credit union.
Electronic Funds Transfer Services:
Pre-authorized Debit and Credits DHCU Community Credit
Union may receive regular electronic transfers of funds to your savings
and checking account(s). In addition, you may contract with a third party
to transfer funds via Automated Clearing House from your DHCU Community
Credit Union savings and checking account to a third party. If you have
arranged to have direct deposits made to your account at least once every
60 days from the same person or company, you can call us at 309-796-7500
or toll-free 1-800-323-5109 to find out whether or not the deposit has
been made.
Disclosure of Types of Pre-authorized Credits and Debits Available
- You may receive the following deposits to your savings or checking accounts.
Examples of pre-authorized credits are:
A. Direct deposits of your Social Security Benefits
B. Direct Deposit of all or part of your payroll from your employer
C. Direct Deposit of your annuity, pension benefits, military payments
D. Direct deposit of tax refund.
- You may make an arrangement for pre-authorized automatic payments to be
withdrawn from your savings or checking account. Examples of pre-authorized payments are:
A. Insurance premiums
B. Athletic clubs
C. Monthly mortgage payments
D. Gas and Electric bills
E. Investments
Electronic transactions not allowed
In accordance with Federal regulations, DHCU Community Credit Union will not permit its members to use credit union accounts for the purpose of illegal Internet gambling. Attempted transactions will be blocked, and repeated attempts may result in account closure.
Electronic Check Conversion
If you pay for something with a check or share draft you may authorize your check or share draft
to be converted to an electronic fund transfer. You may also authorize merchants to electronically
debit your account for returned check fees. The member authorizes the electronic transaction
through the merchant; either expressly in writing, or the authorization is implied by a sign
posted at the merchant that the conversion will occur. These are electronic funds transfers and are
subject to Regulation E.
TellerFact
You
may use your TellerFact four-digit Personal Identification Number (PIN)
along with your account number to access your accounts using a touch-tone
telephone and the TellerFact service. At the present time you may use
TellerFact to:
- Inquire about your checking and savings balances.
- Transfer
between checking and savings accounts.
- Verify
payroll deductions
- Confirm
check clearance
- Inquire
about your loan balance(s)
- Inquire about
your certificate, and much more.
You can access
your accounts with TellerFact by using a touch-tone telephone only.
Not all push button telephones are touch-tone. Check with your telephone
company if you are unsure. TellerFact is available for your convenience
7 days a week, 24 hours per day. This service may be interrupted
for brief periods for processing. If you call during this time,
you will hear a message advising you that the system is not available.
No transfer
may exceed the available funds in your account, and a minimum of
$5 must be maintained in your savings account. No withdrawals or
transfers to or from Certificate accounts and IRA accounts are permitted.
If your loan(s) are delinquent you will only be permitted to transfer
money to your loan(s). TellerFact limits your call to 5 minutes
or six (6) transactions whichever happens first. For security reasons,
in the event your TellerFact PIN is lost or stolen, the Credit Union
reserves the right to place limits on the dollar amount of transactions
you can make on the TellerFact system.
The local TellerFact
telephone number is (309)796-7600. Calls outside of the immediate Credit
Union telephone area may be made toll-free by dialing 1-800-635-5448.
ATM Card/DHCU Visa CheckCard
You may use your ATM card or DHCU VISA CheckCard
at Point-of-Sale (POS) terminals to make purchases, pay for services
or get cash from in automated equipment of DHCU Community Credit Union,
STAR, Cirrus, Honor and such other machines or facilities
as DHCU Community Credit Union may designate from time-to-time.
The DHCU VISA CheckCard may not be used for illegal transactions.
At the present time, you may use your ATM or DHCU VISA Check Card
to:
- Deposit to
your checking or regular savings accounts (Acct ID 00).
- Withdraw
cash from your checking or regular savings accounts (Account ID
00).
- Transfer
between your checking and regular savings accounts (Account ID
00).
- Inquire about
your checking and regular savings accounts (Account ID 00).
- Pay for purchases
at places that have agreed to accept the VISA Check Card and your
Personal identification number at point-of-sale terminals (POS)
- You may use your DHCU
VISA CheckCard to pay for goods and services at any merchant accepting
a VISA Card. The dollar amount of all signature based purchases is held
in your account until the amount clears your account or 3 days whichever
comes first. Funds held are unavailable for withdrawals or paying checks
from your transaction account encoded on the card.
- If your loan(s) are delinquent 45 days or more you will only be permitted to transfer money to your loan(s).
Eligibility: A member must be 18 years of age to obtain an
Automated Teller Machine (ATM) Card or a DHCU CheckCard (Debit card) for
their account. If a member is under 18, a parent or legal guardian must
sign as joint owner.
HomeBranch: This Agreement between you and DHCU Community Credit
Union ("we" or "us") contains the terms, conditions
and disclosures for DHCU HomeBranch Services for which you have applied.
The DHCU HomeBranch operates through your deposit accounts, loans, line(s)
of credit and credit card(s) with us, and you are subject to the rules
and regulations governing the general use of those accounts. If you use
these services to borrow from an existing line of credit you have with
us, any borrowing will be made under the terms previously disclosed to
you. You will need to use
certain types of computers, obtain an internet account, and use compliant
browser software to use our DHCU HomeBranch. The installation, maintenance,
and operation of those items are your responsibility. We are not responsible
for any errors or failures of your computer equipment or internet connection
software. DHCU HomeBranch can be used at any time day or night. However,
certain computer maintenance or malfunctions may make it unavailable at
times.
I. Services Offered
A. Online Banking: You may perform the following functions with your accounts
using DHCU HomeBranch:
1. Obtain account balances and transaction information for your designated accounts.
2. Transfer funds between your designated accounts.
3. If your loan(s) are delinquent 45 days or more you will only be permitted to transfer money to your loan(s).
B. BillPay Service: You may perform the following functions using HomeBranch BillPay: 1.Schedule recurring payments.
2.Set-up payments to be made monthly bi-weekly, weekly, whatever fits your lifestyle.
3.View your account activity and history of bills that have been paid.
4.Download your bill payment history to software such as Quicken or Microsoft
Money.
5.Get help when you need it. 24 hours a day, 7 days a week.
II. Fees Per Account Number
A. There are no fees for DHCU HomeBranch.
B. There are no fees for DHCU HomeBranch BillPay.
III. Transfers from Lines of Credit: Any transfers from your lines of credit
will result in you obtaining a loan or advance under the terms previously
disclosed to you.
IV. Documentation
of Transactions: You will receive a monthly account statement
detailing all of your transactions and charges which you post during
the statement period.
V. Use of
PIN: The Personal Identification Number/Access code is provided
for your use and protection, and you agree to: (a) not disclose
the Access Code or otherwise make it available to anyone else; (b)
use the Access Code as instructed; (c) promptly notify us of any
loss or theft of the Access Code; and (d) be liable for the Access
Code.
VI. Suspension
of Privileges: We may at any time, and in our sole discretion,
limit or cancel the DHCU HomeBranch services we offer you. Specifically
we reserve the right to cancel access if the DHCU HomeBranch service
has not been used at all in a 90 day time period. BillPay privileges are suspended if your loan(s) at DHCU Community Credit Union are 45 days or more delinquent.
Right to
Stop Payment or Right to Rescind Electronic Fund Transfer Authorization: If you have authorized a third party to make automatic debits from
your account, or if you have authorized any regular payments to
be deducted from your account by means of an automatic debit, you
can stop any of these payments by notifying the Credit Union in
time for us to receive your request three (3) business days or more
before the payment is scheduled to be made. If you call, we will
require you to put your request in writing and get it to us within
14 days. If the written confirmation is NOT received within 14 days
of the oral notification, the stop payment order will cease to be
binding. You may request a one time stop payment or a permanent
cancellation of your electronic funds transfer. A fee is charged
for each stop payment or revoked authorization. See Appendix A for
a complete listing of all service charges. If you do order us to
stop one of these payments and we do not do so, we will be liable
for your damages.
Notice of Varying
Amounts: If the regular payments vary in amount, the designated
'payee' or financial institution should tell you 10 days before
each payment when it will be made and how much it will be. You may
choose instead to get this notice only when the payment would differ
by more than a certain amount from the previous payment or when
the amount would fall outside certain limits that you set.
Business
Days: Our business days are Monday through Friday. Holidays
are not included.
Right to Receive Documentation:
- A. Terminal transfers. You will receive a receipt
at the time you make any transfer to or from your account using
any approved Automated Teller Machine or Point of Sale Terminals. You will receive a receipt on Point of Sale purchases over $15.00.
B. Preauthorized
credits. If you have arranged to have direct deposits made to your
account at least once every 60 days from the same person or company,
you can call us at (309)-796-7500 or toll-free 1-800-323-5109 to
find out whether or not the deposit has been made.
- C. Periodic
Statements. You will get a (monthly) account statement (unless there
are no transfers in a particular month. In any case you will get
the statement at least quarterly .)
-
Liability Disclosure: If you believe your ATM card, ATM PIN, VISA CheckCard, VISA CheckCard
PIN, TellerFact PIN or HomeBranch /BillPay PIN have been lost or
stolen or that someone has used it or may use it to transfer money
from your account without your permission, you must tell us at once.
Telephoning is the best way to keep your losses down. Our telephone
number is 309-796-7500 or toll-free 1-800-323-5109 Nationwide. Or
you may write to us at: P.O. Box 1550, Moline, IL 61266-1550 or e-mail us at
info@dhcu.org.
If a transaction
is made with your VISA CheckCard or VISA CheckCard number without
your permission, and is either a VISA or Interlink transaction,
you will have no liability for the transaction, unless you were
grossly negligent in the handling of your account or VISA CheckCard.
Your liability for unauthorized use of your card or account will
be determined under the following paragraphs for transactions that
are not VISA or Interlink transactions, for transactions at ATMs,
or if you were grossly negligent in the handling of your account
or VISA CheckCard. If liability does not fall under unauthorized
use within VISA Regulation E rules apply.
You could lose
all of the money in your account, plus your maximum overdraft line-of-credit.
If you tell us within two (2) business days, you can lose no more
than $50 if someone used your card or PIN without your permission.
If you do not tell us within two business days after you have learned
of the loss or theft of your ATM card, VISA CheckCard or TellerFact
PIN or HomeBranch/Bill Pay PIN and we can prove that we could have
stopped someone from accessing your account without your permission
if you had told us, you could lose as much as $500.
Also, if your statement
shows transfers that you did not make, tell us at once. If you do not
tell us within 60 days after the statement is mailed to you, you may not
get back any of the money that you lost after the 60 days, if we can prove
that we could have stopped someone from taking the money if you had told
us in time. If a good reason, such as vacation or a hospital stay, kept
you from telling us, we may extend the time period.
Error Resolution Procedure: In case of errors or questions about your Electronic
Funds Transfer notify us as soon as you can, telephone us at (309)
796-7500 or toll-free 1-800-323-5109. Or write to:
DHCU Community Credit Union
P.O. Box 1550
Moline, IL 61266-1550
e-mail info@dhcu.org
We must hearfrom you no later than 60 days after we send you the first statementon which the error appeared.
- Tell
us your name and account number. Describe
the error or transfer that you are unsure about. Explain as clearly
as you can why you believe it is an error or why you need more information.Tell
us the dollar amount of the suspected error.
- If
you tell us orally, we may require that you send us your complaint
or question in writing within 10 business days
We will tell you whether
an error occurred within 10 business days after we hear from you and we
will correct any error promptly. If we need more information, however,
we may take up to 45 days to investigate your complaint or question. If
we decide to do this, we will credit your account within ten business
days for ATM, the amount you think is in error, so that you will have
the use of the money during the time it takes us to complete our investigation.
If we ask you to put your complaint or question in writing, and we do
not receive it within ten business days, we may not credit your account.
If the error you assert is an unauthorized VISA CheckCard transaction,
other than a cash disbursement at an ATM, we will credit your account
within five business days unless we determine that the circumstances or
your account history warrant a delay, in which case you will receive credit
within ten business days. For errors involving new accounts, point-of-sale,
or foreign-initiated transactions, we may take up to 90 days to investigate
your complaint or question. For new accounts, we may take up to 20 business
days to credit your account for the amount you think is in error.
We will tell you the results within three business days after completing
our investigation. If we decide that there was no error, we will send
you a written explanation. You may ask for copies of the documents that
we used in our investigation.
Disclosure of Account Information to Third Parties
It is our general policy
to treat your account information as confidential. However, we will disclose
information to third parties about your account or the transfers you make
ONLY in the following situations:
- If we return transfer or
payments make from your account which are drawn on insufficient funds or if we
are unable to complete an electronic transfer or payment because of insufficient
funds, or
- Where it is necessary for completing transfers,
or
- In order to verify the existence and condition of
your account to a third party, such as a credit bureau or merchant,
or
- To a consumer reporting agency for quality assurance
survey/research purposes only, or
- In order to comply with a governmental agency or
court orders, or
- If you give us your written permission.
Liability
for Failure to Make Transfers: If we do not properly complete
a transfer to or from your account according to our agreement with
you, and if you have followed the correct procedure for such a transfer,
we will be liable for your losses or damages.
However, there
are some exceptions. We will not be liable:
- If,
through no fault of ours, your account does not contain enough money
to make the transfer.
- If
any approved network Automated Teller Machine where you are making
the transfer does not have enough cash.
- If
any approved network Automated Teller Machine was not working properly,
and you knew about the breakdown when you started the transfer.
- If
circumstances beyond our control (such as fire or flood) prevent
the transfer, despite reasonable precautions that we have taken.
- If
the Automated Teller Machine is closed or shut off for maintenance.
- If
funds in your account are pledged for a share secured loan or are
otherwise not available.
- If
the money in your account is subject to legal process or other claim.
- If
there are other exceptions as established by the credit union.
- If the transfer
would go over the credit limit on your overdraft protection.
Limitations
on Transactions: If this limit is changed, you will be notified.
Withdrawals made at machines owned by DHCU Community Credit Union are limited
to $1000 per business day. You may use the DHCU VISA CheckCard to make purchases
or pay for services at Point-of-Sale terminals and VISA merchants. Total
transactions may not exceed $1000 per business day for Point-of-Sale (entering
your PIN number) purchases and $1000 per business day for signature based
transactions using a VISA CheckCard.
Fees on Transactions: ATM and VISA CheckCard transactions performed at machines owned
by DHCU will be free of charge.
Click here for DHCU machine locations.
ATM cash withdrawals,
inquiries and transfers performed at machines not owned by DHCU will incur
a transaction fee. Deposits, Point-of-Sale withdrawals will not be assessed
a service fee. The fee will be assessed to the account on which the transaction
occurred. It will post to your account as a separate entry immediately
following the transaction. In the event there are non-sufficient funds
available for a withdrawal, an NSF fee will be assessed. If, however,
there are funds available to transfer from another account, we will do
so assessing a transfer fee. If on your checking account, funds are available
on Courtesy Pay, your withdrawal may be made with a Courtesy Pay fee assessed.
See appendix A for current fees.
When you use an ATM not owned by us, you may be charged a fee by
the ATM operator and you may be charged a fee for a balance inquiry
even if you do not complete a fund transfer.
Account Crediting
Procedure: Because of the servicing schedule and processing
time required in Automated Teller Machine and VISA CheckCard operations,
there may be a delay between the time a transaction takes place
and when it's credited or debited to your account. The date that
a transaction is credited or debited to your account is known as
the posting date. For dividend calculation and any other purpose
or dispute, the posting date will be the controlling effective date
of any transaction.
Transactions: All transactions completed with your ATM PIN or VISA CheckCard PIN
at any approved Automated Teller Machine or Point-of-Sale will post
to the account the transaction occurred instantaneously. There is
no delay between the time a PIN based transaction occurs and when
it is posted to your account. However, the dollar amount of all
signature based purchases is held in your account until the amount
clears your account. Funds held are unavailable for withdrawals
or paying checks from your transaction account encoded on the card.
Balance Information: Balance information is available through many STAR Network ATMs.
The balance you receive is the available balance in your account.
Outstanding checks may not be reflected in the balance given at
any ATM.
Deposits: Deposits may be made at any DHCU ATM machine offering
the deposit transaction option. All deposits are subject to verification. The first $100 of your initial deposit (cash or checks) made at any Automated Teller Machines (ATM) will be available on the business day you make the deposit. Our general policy is to make the rest of the deposit(s) available on the next business day, however, funds may not be available until the fifth business day after the day your deposit and may be held as long as eleven business days after the day of your deposit
Deposits may be made at nonproprietary ATM, machine owned and operated by other financial institutions, offering the deposit option. All deposits are subject to verification. The first $100 of your initial deposit (cash or checks) made at any Nonproprietary Automated Teller Machines (ATM) will be available on the business day you make the deposit. Our general policy is to place a five business day hold on the rest of the deposit, however, funds may be held as long as eleven business days after the day of your deposit. (see above for DHCU machines location)
Foreign
Transactions : Purchases, credit vouchers and cash disbursements
made through VISA, VISA PLUS, and Interlink in foreign countries and foreign
currencies will be billed to you in U.S. dollars. The current exchange rate
for international transactions will be a rate selected by VISA from the
range of rates available in wholesale currency markets, which may vary from
the rate VISA itself receives, or government mandated rate in effect for
the applicable processing date. DHCU Community Credit Union has the right
to charge a 1% International Service Assessment (ISA) fee required by VISA
on all interantional transaction.
Agreement:
You Agree:
- To
abide by the rules and regulations, as amended, of DHCU relating
to the use of your ATM and VISA CheckCard. These rules and regulations
are binding upon you.
- That
the ATM card and VISA CheckCard is the property of DHCU and will
be delivered to us immediately upon request.
- That
DHCU may follow all instructions given to the Automated Teller Machines.
- That
the ATM, VISA CheckCard and TellerFact Personal Identification Numbers
(PINs) issued to you for your security are confidential and should
not be disclosed to third parties or recorded in your wallet or
on your ATM card. If the account is a joint account, you may authorize
the joint member to use your PIN to access your account. This authorization,
if given, shall be at your risk and liability.
- That
you may choose your own ATM PIN. If however,you do not choose one,
the Credit Union will assign one for you. A PIN will be issued for
your VISA CheckCard by DHCU, however, you may change/update your
PIN by mailing your VISA Check Card or visiting any branch of DHCU
to update your PIN.
- That
if the Credit Union suffers a loss from your use of your VISA CheckCard
or ATM card, we will report such loss to the credit bureau and possibly
to the Police.
- If
your checking account is closed due to excessive Non-Sufficient
Funds (NSF) activity, your VISA Checkcard or ATM card may be captured
and privileges revoked.
- If
you close your account or no longer want ATM service or the VISA
CheckCard, you must surrender your card immediately.
Termination
and Notification:
A. The
use of the ATM and the VISA CheckCard card may be terminated or
restricted by DHCU Community Credit Union at any time without notice.
B. You
may terminate this agreement at any time by giving written notice
hereof and returning to the Credit Union all cards issued to you
in connection with this agreement. Termination of service will be
effective the first business day following receipt of your written
notice.
C. All
notices from DHCU Community Credit Union will be effective when
we have mailed or delivered them to our last known address in the
Credit Union's records. Notices from you will be effective when
received by the Credit Union at the address specified on this agreement.
The Credit Union reserves the right to change the terms and conditions
upon which these services are offered. The Credit Union will mail
notices to you at least 30 days before the effective date of any
such change.
DHCU Community Credit Union
HomeBranch Terms and Agreement Disclosure
All persons accessing any and
all DHCU Community Credit Union account(s) with the use of a HomeBranch ("Web Personal Branch")
user name password (ACCESS CODE) through a personal computer or any other device that uses standard
communications protocols MUST agree to the following:
1. In this disclosure, the words "we,"
"us," "our," "DHCU" or "credit union" mean DHCU Community Credit Union. "You," "your" or
"account holder" mean each person who is currently a member of DHCU Community Credit Union
and signed a membership application and/or signature card and agreed to a DHCU Community Credit
Union HomeBranch Terms and Agreement Disclosure. The terms "ACCESS CODE" and "password" refer
to the code which enables you to access your account(s) through the HomeBranch program. The
word "account" means any DHCU account where your name appears.
2. You acknowledge that you have selected
your own ACCESS CODE for the express purpose of accessing your credit union account(s). You
understand that DHCU does not know your ACCESS CODE and will therefore hold you and all other
persons (authorized or not) using your ACCESS CODE totally responsible for all transactions conducted
on the HomeBranch System, subject to any restrictions imposed by law or regulation.
3. You accept responsibility for all authorized
and unauthorized activity made on your account(s) with your ACCESS CODE through the use of the HomeBranch
system, which is subject to limitations governed by Federal law, the regulations of any applicable government
agency and the laws of the State of Illinois. The limitations of your liability for unauthorized activity
on your account(s) are contained in the disclosure for EFT transactions.
4. You must notify the credit union immediately
once you believe that your ACCESS CODE has been lost, stolen or used by some unauthorized person(s).
You must report unauthorized usage to the credit union by calling (309) 796-7500, (800) 323-5109;
or by sending an E-MAIL through the HomeBranch system or to info@dhcu.org.
5. You hereby relieve DHCU of any obligations
to monitor how your ACCESS CODE is used nor is it under any obligation to notify you of any unusual
activity regarding your account which may be accessed with your ACCESS CODE, subject to restriction
imposed by law or regulation.
6. Transactions initiated by the use of your
HomeBranch ACCESS CODE are subject to the same terms and Conditions governing your account(s) with us.
This disclosure is made part of and supplemental to the Membership Disclosure Terms and Conditions,
and applies only to transactions that are conducted on the DHCU HomeBranch system.
7. In compliance with Regulation "D," DHCU
allows only six (6) telephone or preauthorized transfers per calendar month from
Money Market accounts to the Checking account.
8. Your ACCESS CODE may be used only to initiate
transactions and to access account(s) we have approved in advance. You may not use your ACCESS CODE
to overdraw any account. When your ACCESS CODE is used to initiate unauthorized transactions, access
account(s) not approved or overdraw your account(s) and results in the loss of money or negative balances,
you are liable for all amounts plus additional service charges which must be paid immediately to the credit
union. You grant DHCU the right, without notice, to take money owed from other accounts to cover losses or
treat the amount owed to us as a request for a loan advance from the Overdraft Protection Line of Credit,
where applicable. You grant DHCU the right to recover the amount of any money owed to us, along with any
costs we incur in collecting it, including court and attorney's fees, but in no event to exceed amounts
allowed by law.
9. We have the right to suspend or terminate the
use of your ACCESS CODE and your participation in the HomeBranch program at any time without notice. You
have the right to cancel your ACCESS CODE and your participation in the HomeBranch program at any time,
provided the request to do so is submitted in writing. Written requests to have your ACCESS CODE
terminated become effective at the end of the first business day following the receipt of your written
notice. Once your ACCESS CODE is terminated, you agree not to use the ACCESS CODE to access the HomeBranch
system. If your loan(s) are delinquent 45 days or more you will only be permitted to transfer money to your loan(s).
10. DHCU may change this agreement at any time and,
as required by law or regulation, will notify you of any changes. The use of your ACCESS CODE with the
HomeBranch system after the effective date of the changes made to this disclosure means that you have
acknowledged and agreed to the new and/or additional terms of this disclosure. Each and every time your
ACCESS CODE is used to access your account(s) through HomeBranch acknowledges your acceptance of the terms
and agreements of this disclosure.
11. We reserve the right to impose a user fee at
any time and will notify you of such action prior to imposition.
Terms
and Conditions for DHCU Community Credit Union's HomeBranch BillPay
Service
HomeBranch BillPay Service: Note: All references
within this document to the terms "Payment Service" and/or
"the Service" reflect HomeBranch BillPay Service offered
by DHCU Community Credit Union.
Electronic
Disclosure of the Terms and Conditions Agreement for the HomeBranch
BillPay Service
I acknowledge
electronic receipt of the Terms and Conditions Agreement ("Agreement")
associated with DHCU Community Credit Union's (DHCU) HomeBranch
BillPay Service and agree that I have read and will abide by this
Agreement. I also agree that DHCU does not need to provide me with
an additional, paper (non-electronic) copy of this Agreement unless
specifically requested. Further, I understand that a copy of this
Agreement can be printed by using my browser's print command and
a printer.
Use of a Third-Party Bill Pay Service Provider
ORCC (Service) is the third-party bill pay service provider who
DHCU has contracted with to provide bill pay service to its members.
ORCC will be processing bill payments and answering questions directly
related to these member-initiated bill payments. Accordingly, the
term "ORCC Customer Care" represents the customer service
provided by ORCC to DHCU's bill pay subscribers on DHCU's behalf.
DHCU, at its sole discretion, reserves the right to change
HomeBranch BillPay service providers.
Enrollment Request for the HomeBranch BillPay Service
DHCU reserves the right to refuse enrollment in the HomeBranch BillPay
service to any member who does not meet the HomeBranch BillPay service
criteria which has been established by the credit union and/or ORCC.
Included in this criteria is a requirement that subscribers to this
service must live within the United States or its possessions/territories
(i.e., American Samoa, Guam, Marshall Islands, Micronesia, N. Mariana
Islands, Palau, Puerto Rico and the Virgin Islands) or be receiving
mail at an FPO or APO address (APO - Abroad, APO - America or APO
- Pacific).
HomeBranch BillPay Service
As used in this Agreement, the term "Payee" means the
vendor, biller, person or entity to whom you wish a bill payment
to be directed; "Payment Instructions" means the information
provided by you to the Service for a bill payment to be made to
your Payee (e.g., Payee name, account number, payment amount, payment
date, etc.); "Payment Account" means your Checking Account
and, in the instance of non-sufficient funds and/or an overdrawn
account, any applicable share account or available balance on line
of credit accounts (e.g., credit card accounts) at DHCU, from which
all bill payments may be made and/or such funds collected; "Business
Day" means Monday through Friday, excluding Federal holidays;
"Scheduled Payment Date" means the Business Day of your
choice upon which your bill payment will be made and your Payment
Account will be debited; and "Cutoff Time" means 11:00
a.m., Central Time on any Business Day, and is the time by which you must transmit instructions to have them considered entered on that particular Business Day.
By providing the Payment Service with the names and account information
of those entities and/or persons to whom you wish to direct payment,
you authorize the Service to follow the Payment Instructions that
it receives from you or your authorized user through the HomeBranch
BillPay service. When the Service receives a payment instruction,
you authorize it to debit your Payment Account and remit funds on
your behalf so that the funds arrive as close to the Business Day
designated by you as reasonably possible.
While it is anticipated that most transactions will be processed
four (4) Business Days before your selected Scheduled Payment Date,
it is understood that due to circumstances beyond the control of
the Service, particularly delays in handling and posting payments
by slow responding companies or financial institutions (Payees),
some transactions may take a day or even a few days longer to be
credited by your Payee to your account with them.
For this reason, it is necessary that all Scheduled Payment Dates
selected by you be no less than five Business Days before the actual
due date, not the late date and/or a date in the grace period. (For
example, the payment should be entered no later than Monday before
11:00 a.m., Central Time, for a payment to arrive on Friday.) Payment
Instructions entered after the Cutoff Time or on a non-Business
Day will be considered entered in the Service on the next Business
Day. If you properly follow the procedures described herein, and
the Service fails to send a payment according to the Payment Instructions
received, the Service will bear responsibility for all late charges.
In any other event, including but not limited to choosing a Scheduled
Payment Date which is not five Business Days before the due date
or on or past the due date stated on your invoice or bill, the risk
of incurring and the responsibility for paying any and all late
charges or penalties shall be borne by you.
A bill payment is "In Process," starting at the Cutoff
Time on the fourth (4th) Business Day prior to the Scheduled Payment
Date and continuing up to the Scheduled Payment Date. A bill payment
is a "Pending Payment," starting from the time you enter
Payment Instructions until the payment is "In Process."
A bill payment is considered "Completed" on the Business
Day you selected as the Scheduled Payment Date. You may cancel or
edit any Pending Payment (including recurring bill pay payments)
by following the directions provided on the HomeBranch BillPay system
Online Help. There is no charge for canceling or editing a Pending
Payment.
Please note: we may not have a reasonable opportunity to act on
any stop payment or cancellation order given after a payment is
"In Process" and it is not possible to stop or cancel
a payment which is "Completed." If you desire to cancel
or stop any payment which is "In Process" you must call
ORCC Customer Care toll free at 1-800-235-825. Although we will make every effort to accommodate
your request, we will have no liability for failing to do so. Stop
payment requests sent to us via electronic mail or in any other
manner will not reach us in time for us to act on your request.
Stop payment requests will be accepted only if we have a reasonable
opportunity to act on such a stop payment order. If you call, we
may also require you to present your request in writing within fourteen
(14) days after you call. The charge for each stop payment order
will be the then current charge for such service as disclosed in
DHCU's Schedule of Fees and Charges. The Service will use its best
efforts to make all your payments properly. However, the Service
shall incur no liability if it is unable to complete any payments
initiated by you through the Service because of the existence of
any one or more of the following circumstances:
1. If, through no fault of ours, your Checking Account does not contain
sufficient funds to complete the payment or transfer,
if applicable DHCU may, at its option, pay a scheduled bill
payment which exceeds the share balance in the Checking Account
by transferring the amount of the resulting overdraft from the share
savings account, VISA Safedraft Overdraft Protection, or Courtesy Pay Overdraft Protection indicated on the Checking Application and Agreement. Per Federal regulation, preauthorized telephone, Internet
or automatic transfers from Money Markets to cover Checking overdrafts
cannot exceed six in number per calendar month;
2. The bill payment processing center is not working properly and
you know or have been advised by the Service about the malfunction
before you execute the transaction;
3. The Payee mishandles or delays a payment sent by the Service;
4. You have not provided the Service with the correct names, phone
numbers, or account information for those persons or entities to
whom you wish to direct payment;
5. Circumstances beyond the Service's control (such as, but not
limited to, fire, flood, or interference from an outside force)
prevent the proper execution of the transaction and the Service
has taken reasonable precautions to avoid those circumstances.
Provided none of the foregoing five (5) exceptions to the Service
performance obligations are applicable, if the Service causes an
incorrect amount of funds to be removed from your Payment Account
or causes funds from your Payment Account to be directed to a person
or entity which does not comply with your Payment Instructions,
the Service shall be responsible for returning the improperly transferred
funds to your Payment Account and for directing to the proper recipient
any previously misdirected payments or transfers.
Payment will be made to your Payee either electronically via the
Automated Clearing House (ACH) or by check or laser draft. The method
of payment depends upon the processing method that can be accommodated
by the Payee or ORCC (e.g., some Payees are unable to accept electronic
payments).
The payment may be deducted from your Payment Account by two methods
depending upon the amount of the payment and your credit history.
The two methods are: 1.) via an electronic debit through the Automated
Clearing House Association (ACH) or 2.) via a draft drawn on your
account and processed through the Federal Reserve System (as if
you had written a Checking drawn on your Checking Account.) All
bill payments debited from your account will appear on your monthly
Statement of Account and under the "All Transaction Activity"
section of the Checking Account Detail on the DHCU HomeBranch Online
Account Access system. ACH debits will reflect the name of the Payee
(e.g., XYZ Utility Company) as well as the date and amount; however,
laser drafts will be reflected on your statement with simply a date
and check number. All payments can be viewed with the Payee's name,
payment amount and payment date by reviewing your recent payment
history under the electronic Payment List option provided to you
as part of the HomeBranch BillPay service.
Prohibited Payments
The following payment types are prohibited through the Service:
1. Tax Payments
2. Court Ordered Payments
3. Payments to Payees outside of the United States or its possessions/territories
as detailed in the Payee Limitations section of this Agreement.
THE FOREGOING
SHALL CONSTITUTE THE SERVICE'S ENTIRE LIABILITY AND YOUR EXCLUSIVE
REMEDY. IN NO EVENT SHALL THE SERVICE BE LIABLE FOR ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES,
INCLUDING LOST PROFITS (EVEN IF ADVISED OF THE POSSIBILITY THEREOF)
ARISING IN ANY WAY OUT OF THE INSTALLATION, USE, OR MAINTENANCE
OF THE EQUIPMENT, SOFTWARE, AND OR THE SERVICE.
EXCLUSIONS OF WARRANTIES
THE SERVICE AND RELATED DOCUMENTATION ARE PROVIDED "AS IS"
WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
Password
and Security
To access the HomeBranch BillPay service you will need to log on
to the DHCU HomeBranch Online Account Access service (using the
User Name and Password associated with this service) and then click
on the Pay Bills icon on the navigation bar. From there the system
will link you to the HomeBranch BillPay site.
You agree not to give or make available your DHCU Online Account
Access User Name and Password to any unauthorized individuals. You are responsible
for all bill payments you, and your HomeBranch BillPay Authorized
User, authorize using the Service. If you permit other persons to
use the Service or your DHCU Online Account Access User Name and Password
(even though you have agreed not to disclose this information) you are responsible for all transactions
they authorize. If you believe that your HomeBranch Password(s) has been lost, stolen
or compromised, or that someone may attempt to use the Service without
your consent or has transferred money from your account by accessing
your account without your permission, you must notify DHCU Community Credit Union at once by calling us 24 hours a day at 1-800-235-8251.
You also agree that DHCU may revoke your HomeBranch BillPay and/or
DHCU HomeBranch Online Internet account access services if unauthorized
account access and/or transactions occur as the apparent result
of negligence in the safeguarding of the User Name and Passwords(s)
belonging to you and/or your authorized user. Further, you agree
that, if DHCU is notified that you have included the credit union
in the filing of a petition of bankruptcy, DHCU may revoke or refuse
to grant you HomeBranch BillPay service and/or DHCU HomeBranch Online
Internet account access to your account.
Your Liability for Unauthorized Transfers
If you tell the credit union within two (2) Business Days after
you learn of unauthorized access to your account(s) and/or that
your HomeBranch User Name and Password has been lost, stolen or compromised,
you can lose no more than $50.00. If you fail to notify the credit
union within two (2) Business Days after you learn of unauthorized
access to your account(s) and/or that your HomeBranch
User Name and Password has
been lost, stolen or compromised, and we can prove that we could
have prevented the unauthorized access to your account(s), or use
of your HomeBranch password, had you notified us, you could lose as much as
$500.00. If your monthly statement or your online account detail
reflect any transfers or payments that you did not make, tell us
at once. If you do not tell us within sixty (60) days after the
first statement which reflected an unauthorized transfer(s) or payment(s)
was mailed to you, you may not get back any money you lost after
the 60 days, provided that we can prove that we could have stopped
someone from taking the money if you had told us in time. If a good
reason (such as a long trip or a hospital stay) prevented you from
telling us, we may extend the time periods.
Errors and Questions
In case of errors and questions about your electronic transfers
or payments, you should:
1. Telephone us toll free at: 1-800-323-5109 or dial direct at 1-309-796-7500
2. Write us at: DHCU Community Credit Union
% ORCC
1900 52nd Avenue
Moline, IL 61265
as soon as you can.
If you think that your statement is wrong or
you need more information about a bill payment listed on the statement,
we must hear from you no later than (60) days after you received
the FIRST statement on which the problem or error appeared. You
must:
1. Tell us your name and account number.
2. Describe the error or the transfer you are unsure about, and
explain as clearly as you can why you believe it is an error or
why you need more information, and
3. Tell us the dollar amount of the suspected error.
If you tell us orally in person or by telephone, we may require
that you send us your complaint or question in writing within ten
(10) Business Days after providing verbal notification. We will
tell you the results of our investigation within ten (10) Business
Days after we hear from you, and will correct any error promptly.
If we need more time, however, we may take up to 45 days to investigate
the complaint or question. If we decide to do this, we will re-credit
your account within ten (10) Business Days for the amount you think
is in error, so that you may have the use of the money during the
time it takes us to complete our investigation. If we ask you to
put your complaint or question in writing and we do not receive
it within ten (10) Business Days, we may not re-credit your account.
If we determine there was no error, we will send you a written explanation
within three (3) Business Days after we finish the investigation.
You may ask for copies of documents which we used in our investigation.
We may revoke any provisional credit provided to you if we find
that an error did not occur. You may ask for copies of the documentation
that we used in our investigation.
Disclosure of Account Information to Third Parties
It is our general policy to treat your account information as confidential.
However, we will disclose information to third parties about your
account or the transfers you make ONLY in the following situations:
1. If we return transfers or payments made from your account which
are drawn on insufficient funds or if we are unable to complete
an electronic transfer or payment because of insufficient funds,
or
2. Where it is necessary for completing transfers, or
3. In order to verify the existence and condition of your account
to a third party, such as a credit bureau or merchant, or
4. To a consumer reporting agency for quality assurance survey/research
purposes only, or
5. In order to comply with a governmental agency or court orders,
or
6. If you give us your written permission.
Charges or Fees
Participating in the HomeBranch BillPay Service is FREE for unlimited transactions. Additionally, charges for other transactions and optional services (e.g., Non-Sufficient Funds or Stop Payment Fees) are specified in DHCU's Schedule of Fees & Charges.
You agree to pay such fees and charges, and authorize the Service
to charge your designated Payment Account for these amounts and
any additional charges that may be incurred by you. Any fees associated
with your share or loan accounts will continue to apply.
You are responsible for any and all telephone access fees or Internet
service fees that may be assessed by your telephone utility and/or
Internet Service Provider.
In the Event a Service Transaction Is Returned and/or Overdraws
Your Checking Account
In using the Service, you are requesting the system to make payments
for you from your Checking Account. If we are unable to complete
the transaction for any reason associated with your Checking Account
(for example, there are not sufficient funds in your Checking Account
to cover the transaction), the transaction may not be completed.
In some instances you will receive a return notice from DHCU.
In these cases, you agree that a non-sufficient funds (NSF) fee
will be charged in accordance with the credit union's established
and published service fees. Further, you also agree that a NSF fee
may be charged to your account even if the payment is not returned
but is paid and overdraws your Payment Account.
By enrolling for and using this HomeBranch BillPay service you agree
that DHCU has the right to collect funds from all of your share
accounts as well as the available balance on your line of credit
accounts (e.g., SafeDraft or credit card accounts) to recover funds
for all payments that have been requested to be paid by you and
your authorized user; this includes accounts on which you are the
primary member-owner, as well as accounts on which you are the joint
owner.
Alterations and Amendments
The terms of this Agreement, applicable fees and service charges may be
altered or amended by the Service from time to time. In such event, the
Service shall send notice to you at your address of record or by secure
electronic message via the DHCU Online Account Access system. Any use
of the services after the service sends you a notice of change will constitute
your agreement to such change(s). Further, the service may, from time
to time, revise or update the programs, services, and/or related material
which may render all such prior versions obsolete. Consequently, the Service
reserves the right to terminate this Agreement as to all such prior versions
of the HomeBranch BillPay programs, services, and/or related material
and limit access to the Service's more recent revisions and updates.
Address
Changes
You agree to promptly notify both DHCU and ORCC Customer Care in
writing of any address change. Changing your address on the Service
does not automatically update your address of record at DHCU Community Credit Union. Similarly, updating your address at DHCU does not
automatically update the address on the Service.
Termination or Discontinuation
In the event you wish to discontinue the Service, you must contact DHCU
c/o ORCC within 10 days prior to the actual service discontinuation date.
You must request the service discontinuation via the HomeBranch BillPay
secure message system or by written correspondence sent via the mail.
Written notice must be signed and sent to:
DHCU Community Credit Union
c/o ORCC
1900 52nd Avenue
Moline, IL 61265
DHCU may terminate Service to any individual at any time with cause,
but without advance notice. Neither termination nor discontinuation
shall affect your liability or obligation under this Agreement.
Specifically we reserve the right to cancel access if the DHCU HomeBranch service has not been used in a 90 day time period. BillPay privileges are suspended if your loan (s) at DHCU Community Credit Union are 45 days or more delinquent.
Payee Limitations
The Service reserves the right to refuse to pay any person or entity
to whom you may direct a payment. The Service is obligated to notify
you promptly if it decides to refuse to pay a person or entity designated
by you. This notification is not required if you attempt to pay
tax or court- related payments or payments outside the United States
and its possessions/territories (American Samoa, Guam, Marshall
Islands, Micronesia, N. Mariana Islands, Palau, Puerto Rico and
the Virgin Islands), which are prohibited under this Agreement.
Information Authorization
Through your enrollment in the HomeBranch BillPay Service, you agree
that DHCU(or its third-party bill pay service provider) reserves
the right to request a credit agency report and/or a review of your
credit rating at its own expense through an authorized credit agency/bureau.
In addition, you agree that the Service reserves the right to obtain
financial information regarding your account from a merchant or
financial institution to resolve payment-posting problems.
Disputes
In the event of a dispute regarding the Service, you and the Service
agree to resolve the dispute by looking to this Agreement. You agree
that this Agreement is the complete and exclusive statement of the
agreement between you and the Service which supersedes any proposal
or prior agreement, oral or written, and any other communications
between you and the Service relating to the subject matter of this
Agreement. If there is a conflict between what one of the Service's
employees says and the terms of this Agreement, the terms of this
Agreement shall control.
Assignment
You may not assign this Agreement to any other party. The Service
may assign this Agreement to any future, directly or indirectly,
affiliated company. The Service may also assign or delegate certain
of its rights and responsibilities under this Agreement to independent
contractors or other third-party service providers.
No Waiver
The Service shall not be deemed to have waived any of its rights
or remedies hereunder unless such waiver is in writing and signed
by the Service. No delay or omission on the part of the Service
in exercising any rights or remedies shall operate as a waiver of
such rights or remedies or any other rights or remedies. A waiver
on any one occasion shall not be construed as a bar or waiver of
any rights or remedies on future occasions.
Captions
The captions of Sections hereof are for convenience only and shall
not control or affect the meaning or construction of any of the
provisions for this Agreement.
Governing Law
This Agreement shall be governed by and construed in accordance
with the laws of the State of Illinois, United States of America,
without regard to its conflicts of laws provisions.
Funds Availability Policy
Our general policy on
transaction accounts such as checking
accounts is to make funds from your deposits available to you on
the day we receive your deposit. This includes electronic direct
deposits. Once they are available, you can withdraw the funds in
cash and we will use the funds to pay checks you have written.
For determining
the availability of your deposits, every day is a business day except
Saturdays, Sundays and Federal Holidays. If you make a deposit before
5:00pm on a business day that we are open, we will consider that
day to be the day of your deposit. However, if you make a deposit
after 5:00pm or on a day we are not open, we will consider that
the deposit was made on the next business day we are open.
Longer Delays
May Apply: In some cases, we will not make all of the funds
that you deposit by check available to you on the day of your deposit.
Depending on the type of check that you deposit, funds may not be
available until the second business day after the day of your deposit and may be held as long as seven business days after the day of your deposit.
However, the first $100 of your deposits will be available on the
first business day after we receive your deposit.
If we are not
going to make all of the funds from your deposit available on the
business day of your deposit, we will notify you at the time you
make your deposit. We will also tell you when the funds will be
available. If your deposit is not made directly to one of our employees,
or if we decide to take this action after you have left the premises,
we will mail you a notice by the day after we receive your deposit.
If you will
need funds from a deposit right away, you should ask when the funds
will be available.
In addition,
funds you deposit by check may be delayed for a longer period under
the following circumstances:
- We believe
a check you deposit will not be paid.
- You deposit
checks totaling more than $5,000 on any one day.
- You redeposit
a check that has been returned unpaid.
- You have
repeatedly overdrawn your account in the last six months.
- There is
an emergency, such as failure of communications or computer equipment.
We will notify
you if we delay your ability to withdraw funds for any of these
reasons, and we will tell you when the funds will be available.
They will generally be available no later than the seventh business
day after the day of your deposit.
Deposits
at Automated Teller Machines: The first $100 of your initial
deposit (cash or checks) made at any DHCU Community Credit Union owned Automated Teller Machines (ATM) will
be available on the business day you make the deposit. Our general policy is
to make the rest of the deposit(s) available on the next business day. Depending
on the type of check that you deposit, funds may not be available until the second
business day after the day of your deposit and may be held for as long as seven
business days after the day of your deposit. Deposits may be made at nonproprietary ATM, machine owned and operated by other financial institutions, offering the deposit option. All deposits are subject to verification. The first $100 of your initial deposit (cash or checks) made at any Automated Teller Machines (ATM) will be available on the business day you make the deposit. Our general policy is to place a five business day hold on the rest of the deposit, however, funds may be held as long as eleven business days after the day of your deposit. (see above for DHCU machines location)
Availability
of funds will be $300 per day at network or DHCU Community Credit Union owned
ATM machines. . Members with a DHCU Community Credit Union checking account
availability of funds is $500 per day.
Special Rules
for New Accounts: If you are a new member, the following special
rules will apply the first 30 days your transaction account such as a checking account is open.
Funds from electronic deposits into your account will be available
on the day we receive the deposit. Funds from deposits of cash,
wire transfers and the first $5,000 of cashier's checks, certified,
teller's, traveler's, and federal, state and local government checks
will be available on the first business day after the day of your
deposit if the deposit meets certain conditions. For example, the
checks must be payable to you. The excess over $5,000 will be available
on the ninth business day after the day of your deposit. If your
deposit of these checks (other than a U.S. Treasury check) is not
made in person to one of our employees, the first $5,000 will not
be available until the second business day after the day of your
deposit. Funds from all other check deposits will be available on the
eleventh business day after the day of your deposit.
We welcome further
questions that you may have regarding the availability of your deposited
funds.
Truth In Savings Disclosure
We
offer these deposit accounts for members. We reserve the right to
require business transactions to be conducted through a commercial
transaction account. Please refer to Appendix A for a complete listing
of all fees charged by DHCU Community Credit Union. To obtain current
rate and annual percentage yield please call 309-796-7500 or 1-800-323-5109.
Regular Savings Account
Rate
Information
The dividend rate and annual percentage
yield are disclosed on the separate insert or on the last column
of this brochure. This is a variable rate account. The rate and
the annual percentage yield may change at any time as determined
by the Board of Directors. This is a Tiered-Rate Account. An average daily balance
of $10,000 or more will earn the higher dividend rate and annual percentage yield
disclosed. An average daily balance of $100, but less than $10,000, will earn the
lesser dividend rate and annual percentage yield disclosed. Average daily balances
of less that $100 will not earn dividend.
Balance Computation
Method: We use the average daily balance method to calculate
dividends on your account. This method applies a periodic rate to
the average daily balance in the account for the dividend period.
The average daily balance is calculated by adding the balance in
the account for each day of the dividend period and dividing that
figure by the number of days in the dividend period. You must maintain
a minimum average daily balance of $100 in your account to obtain
the disclosed annual percentage yield.
Compounding
and Crediting: Dividends will be compounded monthly and credited
monthly. If, however, the account is closed on or before the last
day of the month, any dividends accrued will be forfeited. For this
account, the dividend period is monthly. For example, the beginning
date of the first dividend period for the calendar year is January
1st and the ending date of such dividend period is January 31st.
All other dividend periods follow the same pattern of dates. The
dividend declaration date follows the ending date of a dividend
period which for the example, is January 31st.
Balance
Information: The minimum balance to open the regular
savings account is $5 and is payable upon application for membership or
in payroll deduction installments of at least $5 per week. We use the
average daily balance method to calculate dividends on your account. This
method applies a periodic rate to the average daily balance in the account
for the dividend period. The average daily balance is calculated by adding
the balance in the account for each day of the dividend period and dividing
that figure by the number of days in the dividend period. This is a Tiered-Rate Account. An average
daily balance of $10,000 or more will earn the highest dividend rate and annual percentage yield disclosed.
An average daily balance of $100, but less than $10,000, will earn the lessor dividend rate and annual
percentage yield disclosed. Average daily balance of less than $100 will not earn dividend.
Dividends will begin to accrue on the business day you deposit noncash items (e.g.checks)
to your account.
A member who fails
to complete the minimum balance of $5 within 2 months of his/her application
for membership may be terminated from membership. Or a member who reduces
his savings balance (after 2 month grace period) below the minimum savings
requirement and does not increase the balance to at least the minimum
savings requirement within 30 days, may be imposed a monthly fee and/or his
membership may be terminated. See Appendix A for a complete fee schedule.
Advance Notice
of Withdrawal: This account is subject to the Credit Union's
right to require a 7 day advance notice of withdrawal as provided
in its bylaws.
Fees: A monthly account maintenance fee may be assessed if there
has been no activity to any of your accounts for 12 months and the
total balance in all accounts is below $100 and the account owner
is 24 years of age and older. A fee for a non-sufficient funds transfer is assessed for
transfers from another share and/or Visa. If you are approved based on your deposit and
credit report, you may obtain an Automated Teller Machine (ATM)/DHCU CheckCard. With an
ATM/DHCU CheckCard, you can make cash withdrawals from ATMs (DHCU or network owned) up to
the daily limit of $500 (members with DHCU checking accounts) or $300 (members without DHCU
checking accounts. A replacement fee may be assessed for lost, damaged or worn ATM cards. A
transaction fee will be charged for each withdrawal, inquiry or transfer made at a network owned
machine. There is no fee for transactions performed at DHCU owned ATM machines.
DHCU Community Credit Union will cash checks Free for our members that: have $100
or more, in combined deposit and loan balances with DHCU; Have a
checking, IRA, loan, VISA, CheckCard/ATM card, mortgage or a recurring
direct deposit with DHCU; Are 23 years of age or younger and the
check is made payable to the youth. We will cash checks for members
that do not meet the above criteria, assessing a fee per check
cashed. See Appendix A for a complete listing of fees charged by
DHCU Community Credit Union.
Nature of
Dividends: Dividends are paid from current income and available
earnings, after required transfers to reserves at the end of the
dividend period.
Checking
Accounts and Overdraft Transfer Clause
The Credit
Union is authorized to pay checks signed by the member (or joint owner)
and to charge such payments against the balance in the checking account.
These accounts are subject to such other terms, conditions and service
charges as the Credit Union may establish from time to time. Direct deposit
including government benefits may be used to cover overdrawn accounts.
Basic
Checking: To open this account
you must have an initial deposit of $5 in your regular savings account.
A deposit in the amount equal to or greater than the cost of the
original imprinted check order is also required to open a checking
account. When you sign up for an electronic deposit, such as Social
Security, Pension or Net Pay, you're eligible to receive a discount
on personalized checks to be used with your DHCU checking account.
No dividends are paid on Basic Checking Accounts.
Checking Advantage: To open this account you must have an initial deposit of $5 in
your regular savings account. With this account, you receive free personalized
DHCU Custom Checks. The Checking Advantage Account may have a service charge.
See DHCU Community Credit Union's fee schedule (Appendix A) for details.
Dividends are paid on this account based on the average daily balance
during the dividend period. No dividends are paid if the average daily
balance during the dividend period is less than $100. See the separate
insert.
Checking Rewards: To open this account you must have a minimum balance of $5 in a regular
savings account. A minimum deposit of $2,500 is required to open the Checking rewards
Account. You must have an average daily statement balance of $2,500 to
avoid any fees. See DHCU Community Credit Union's fee Schedule (Appendix
A) for details. Dividends are paid on this account based on the average
daily statement balance during the dividend period. No dividends are paid
if the average daily balance during the dividend period is less than $1,000.
See the separate insert.
Business
Checking: You may have a Business Checking
Account as long as you maintain the required balance of $5 in the business
Savings Account. A Business Account is an account held in a non-natural
person's name. Trust Accounts, Estate Accounts and Not-For-Profit Accounts
are not considered Business Accounts. A deposit in the amount equal to
or greater than the cost of the original imprinted check order is required
to open the Business Checking Account. Checks made payable to a non-natural
person will be considered Business Accounts. Deposits made to a Business
Account after 2:00pm may not be processed until the following business
day. The Business
Checking Account may have service charges. See DHCU Community Credit Union's business
fee schedule for details.
Pick Your Perk with ATM Refunds: To open this account you must have an initial deposit of $5 in your regular savings account. With this account you receive free personalized DHCU Custom Checks with a recurring direct deposit of $100 or more per month. The Pick Your Perk Account may have a service charge. See DHCU Community Credit Union’s fee schedule (Appendix A) for details. No dividends are paid on Pick Your Perk Checking Accounts. When using a non-DHCU owned ATM, DHCU assesses a 50 cent fee for each ATM withdrawal, balance inquiry and transfer, plus, the machine owner may assess an additional surcharge fee. DHCU will refund these fees incurred completed at machines within the continental United States, up to $6 per month/$72 per calendar year. Free ATM transaction is available if Perk is selected by account owner – only one perk per account. Could not receive FREE ATM transactions and CashBack Rebate. The DHCU CheckCard is a debit card and is issued subject to approval. For complete details, refer to the DHCU Account Disclosure.
Pick Your Perk with CashBack:
To open this account you must have an initial deposit of $5 in your regular savings account. With this account you receive free personalized DHCU Custom Checks with a recurring direct deposit of $100 or more per month. The Pick Your Perk Account may have a service charge. See DHCU Community Credit Union’s fee schedule (Appendix A) for details. No dividends are paid on Pick Your Perk Checking Accounts. CashBack Rewards are earned by totaling your PIN or signature based transactions completed each month at POS terminals within the continental United States. We refund up to 1% of the total amount charged each month, up to $6 per month/$72 per calendar year. The refund is posted to the checking account on the last day of each month.
Rate
Information: The dividend rate and annual percentage
yield is disclosed on the separate insert. This is a variable rate account.
The dividend rate and the annual percentage yield may change at any time
as determined by the Board of Directors.CheckingRewards is a Tiered-Rate
Account. An average daily balance of $5,000 or more will earn the higher
dividend rate and annual percentage yield disclosed. An average daily
balance of $1,000, but less than $5,000, will earn the lesser dividend
rate and annual percentage yield disclosed.
Balance
Computation Method: We use the average daily balance
method to calculate dividends on your account. This method applies a periodic
rate to the average daily balance in the account for the dividend period.
The average daily balance is calculated by adding the balance in the account
for each day of the dividend period and dividing that figure by the number
of days in the dividend period. You must maintain a minimum average daily
balance of $100 in your Checking advantage Account and a minimum average
daily balance of $1,000 in your Checking rewards Account to receive dividends.
Basic Checking does not receive dividends.
Compounding
and Crediting: Dividends will be compounded monthly and credited
monthly. If, however, the account is closed on or before the last
day of the month, any dividends accrued will be forfeited. For this
account, the dividend period is monthly. For example, the beginning
date of the first dividend period for the calendar year is January
1st and the ending date of such dividend period is January 31st.
All other dividend periods follow the same pattern of dates. The
dividend declaration date follows the ending date of a dividend
period which for the example, is January 31st.
Balance
Information: We use the average daily balance method
to calculate dividends on your account. This method applies a periodic
rate to the average daily balance in the account for the dividend period.
The average daily balance is calculated by adding the balance in the account
for each day of the dividend period and dividing that figure by the number
of days in the dividend period. You must maintain a minimum average daily
balance of $100 in your Checking Advantage Account to obtain the disclosed
annual percentage yield. Checking rewards is a Tiered-Rate Account. An
average daily balance of $5,000 or more will earn the higher dividend
rate and annual percentage yield disclosed. An average daily balance of
$1,000, but less that $5,000, will earn the lesser dividend rate and annual
percentage yield disclosed. You must maintain a minimum average daily
balance of $1,000 in your Checking rewards Account to receive dividends. Basic
checking accounts do not receive dividends. Dividends will begin to accrue
on the business day you deposit non-cash items (e.g. checks) to your account.
Fees:
An account maintenance fee may be assessed to this account if there
has been no activity to any of your accounts for 12 months and the total
balance in all your accounts is below $100 and the account owner is 24
years of age and older. A fee is imposed for overdrafts "created
by checks, in-person withdrawals, ATM withdrawals or by other electronic
means" as applicable. See Appendix A for a complete listing of fees
charged by DHCU Community Credit Union.
Advance Notice of
Withdrawals: This account is subject to the Credit Union's right to
require a 7 day advance notice of withdrawal as provided in the bylaws.
Nature of
Dividends: Dividends are paid from current income and available
earnings, after required transfers to reserves at the end of the
dividend period.
The following information
applies to Basic Checking, Checking advantage and Checking rewards accounts:
Payment of
Checks: Only checks and other methods approved by the Credit
Union may be used to make withdrawals from this account. The Credit
Union is under no obligation to pay a check that exceeds the fully
paid and collected balance in the account. The Credit Union may
pay a check on whatever day it is presented for payment, notwithstanding
the date (or limitation on the time presented for payment) appearing
on the check.Transactions may not be processed in the order they occurred. Checks clear your account largest dollar amount to smallest dollar amount.
Eligibility: A member must be 18 years of age to have a checking account in his/her
own name. At age 16, a member may have a checking account, provided
a parent or legal guardian is signed as joint owner.
Overdraft Coverage: In the event you write a check, ATM withdraw or by other electronic means,
as applicable, which results in the checking account being overdrawn,
the Credit Union will attempt to honor the transaction via the following methods, in this order:
Automatic
Transfer: The Credit Union will automatically transfer
funds from the member's savings accounts. Funds will be transferred in
the amount of the resulting overdraft, plus a service charge, from any
other savings type or any other savings or checking account from which
the member is then eligible to withdraw.
VISA Overdraft
Protection: For those members who have applied and been approved
for VISA SafeDraft Overdraft Protection, the Credit Union will automatically
transfer from your VISA credit card account in multiples of $100,
as required, up to the line of credit established on your DHCU credit
card account plus a service charge. See Appendix A for a complete listing of all fees.
Transfers will not be made if your credit card account is over limit
or contractually past due. A finance charge will be assessed on
the same basis as any other credit card cash advance in accordance
with the credit card agreement.
Courtesy Pay
Overdraft Protection: An additional overdraft protection program available to all Checking Account members. There is a 60 day waiting period before Courtesy Pay is available on all new and re-opened checking accounts. You’ll enjoy an added layer of protection that may save you money. With Courtesy Pay you’ll eliminate the worry of returned checks when you overdraw your checking account. Courtesy Pay automatically covers checks and electronic payments that overdraw your checking account. Each time Courtesy pay is activated to cover a check or other item, the items are paid instead of returned and your account goes negative. The merchant never knows that you were overdrawn savings you embarrassment and additional fees that may be assessed by the merchant when a check is returned.
An insufficient balance could result in several
ways, such as (a) the payment of checks, electronic funds transfer, ATM withdrawal, point-of-sale,
or other withdrawal requests: (b) payments authorized by you; (c)
the return of unpaid items deposited by you; (d) the imposition
of credit union service charges; or (e) the deposit of items which,
according to the credit union's Funds Availability Policy, are treated
as not yet available or finally paid. We are not obligated to pay
any item presented for payment if your account does not contain
sufficient funds. However, if you maintain your account in good
standing, defined as making regular deposits to bring your account
to positive balance at least once every 30 days, and there are not
legal orders outstanding, we may approve your reasonable overdrafts
as a non-contractual courtesy. Normally we will not approve an overdraft
for you in excess of your limit plus our overdraft charge. We may
refuse to pay an overdraft for you at any time, although we may
have previously paid overdrafts for you. You will be notified by
mail of any non-sufficient funds items paid or returned that you
may have; however, we have no obligation to notify you before we
pay or return any item. The amount of any overdraft plus our Insufficient
Funds handling fee charge(s) and any daily overdraft fee(s) that
you owe us shall be due and payable upon demand. If there is an
overdraft paid by us on an account with more than one (1) member
on the signature card, each member, and agent if applicable, drawing/presenting
the item creating the overdraft, shall be jointly and severally
liable for such overdraft, plus our Insufficient Funds handling
fee charge(s). A fee may be imposed for covering overdrafts "created by
check, in-person withdrawals, ATM withdrawals, or other electronic means," as applicable.
See Appendix A for a complete listing of fees charged by DHCU Community Credit Union. More than one overdraft fee may be charged against the account per day, depending on the number of checks presented and other withdrawals made from, the members account. See Appendix A for a complete listing of fees charged by DHCU Community Credit Union Transactions may not process in the order in which they occurred. Checks clear your account largest dollar amount to smallest dollar amount.
Once Courtesy Pay is activated, the items are paid instead of returned and your account goes negative. It is your responsibility to correct any balance deficiency as quickly as possible. A deposit must be made within 30 days, after that, our normal collection process begins.
Courtesy Pay Limits*
$400 Basic Checking
$400 New Horizons Basic Checking
$400 EZ Route Student Checking
$500 Pick Your Perk Checking
$500 New Horizons Checking Advantage
$500 Checking Advantage
$1500 New Horizon Checking Rewards
$1500 Checking Rewards
Fees charged for covering overdrafts, as well as the amount of the overdraft item, will be subtracted from any overdraft protection limit disclosed.
Cancellation/Termination: A member can opt out of Courtesy Pay at any time. However, there are cases when it may be cancelled at the credit union’s discretion.
Limitations: Available to individually owned checking accounts in good standing
for personal or household use. DHCU Community Credit Union reserves
the right to limit participation to one account per household and
to discontinue this product at any time.
If sufficient funds are NOT in the account and an automatic transfer,
VISA transfer or Courtesy Pay is not available, the check will be
returned unpaid and an NSF fee will be assessed. NSF activity constitutes grounds
for closing a checking account.
Monthly Statements: You will receive a descriptive statement of your checking account
for each month that your account is active. This statement will
itemize all deposits and checks (including check number) presented
during the month. Any discrepancies must be reported to the Credit
Union within 60 days of the statement mailing.
Cancelled
Checks: When checks are paid, they become the property of the
Credit Union and will not be returned with the periodic statement.
A copy of any original or copy of a substitute check
may be obtained for a minimum fee. See Appendix A for complete listing
of all Credit Union fees.
Check Orders: Many check styles are available for you to select and prices do
vary. If you have Basic Checking and you sign up for an electronic
direct deposit, such as Social Security, Pension or net pay, you're
eligible to receive discounted personalized checks to be used with
your DHCU checking account. If you have a Checking advantage account
you are eligible to receive free personalized DHCU Custom style
checks.
Stop Payment
Service: A stop payment may be requested on any unpaid check.
A stop payment fee will be charged. Stop payment requests may be
made in any office or initiated by a telephone call. Once initiated,
a stop payment will remain valid for one year. If a stop payment
is cancelled, the stop payment fee may not be reimbursed. See Appendix
A for a complete listing of all fees.
Balancing
Statements: Easy-to-follow instructions are printed on the back
of each monthly statement. At your request, the Credit Union will
balance your account for a nominal fee. See Appendix A for a complete
listing of all fees.
Verification
of Funds: The Credit Union is authorized to verify funds when
contacted by payees or endorsers.
Direct Deposit: If you have arranged to have direct deposits made to your account
at least once every 60 days from the same person or company, you
can call us at 309-796-7500 or toll-free 1-800-323-5109 to find
out whether or not the deposit has been made.
The Credit Union may grant you provisional credit on your account for
a Direct Deposit before it receives final settlement for the deposit.
If in connection with a direct deposit plan, we deposit to your account
any amount which should have been returned to the Federal Government or
the Originator of your direct deposit, you authorize us to deduct the
amount of the liability to the Federal Government or the Originator of
your direct deposit from any account you have with us, without prior notice
and at any time, except as prohibited by law. We may also use any other
legal remedy to recover the amount of our liability.
ACH
& WIRE Transfer: If provided by the Credit Union,
you may initiate or receive credits or debits to your account via wire
transfer or ACH transfer. You agree that if you receive funds by a wire
or ACH transfer, the Credit Union is not required to notify you at the
time the funds are received. Instead, the transfer will be shown on your
periodic statement. You may call us at 309-796-7500 or toll-free 1-800-323-5109
to see if the ACH or Wire Transfer has been made. The Credit Union may
provisionally credit your account for an ACH transfer before it receives
final settlement for the transfer. You agree that if the Credit Union
does not receive final settlement for an ACH transfer, we may reverse
the provisional credit to your account or you will refund the amount to
the Credit Union. When you initiate a wire transfer, you may identify
either the recipient or any financial institution by name and by account
number or identifying number. The Credit Union (and other institutions)
may rely on the account number or other identifying numbers as the proper
identification even if it identifies a different party or institution.
Wire transfers are governed by Federal Reserve Regulation J if the transfer
is cleared through the Federal Reserve. ACH transactions are governed
by the rules of the National Automated Clearing House Association.
Authorized
Signers/Power of Attorney: An authorized signer is someone to
whom you give all rights you have now or in the future to make withdrawals
and deposits. Merely by designating an authorized signer you do
not intend to give any ownership rights in the account. We are not
required to recognize any power of attorney to act on an account.
If we accept a Power of Attorney, we are entitled to continue to
recognize the authority of your Power of Attorney until we receive
written notice of revocation or termination and have had a reasonable
time to act on the notice. We also reserve the right to restrict
the types or sizes of transactions we will permit a Power of Attorney
to conduct.
Special
Savings and Club Accounts
You may
have a Secondary Savings Account or Club Account under your primary
account number as long as you have the minimum required balance
of $5 in your Regular Savings Account.
Rate Information: The dividend rate and annual percentage yield is disclosed on the
separate insert. This is
a variable rate account. The dividend rate and the annual percentage yield may change at
any time as determined by the Board of Directors. This is a Tiered-Rate Account. An average
daily balance of $10,000 or more will earn the higher dividend rate and annual percentage
yield disclosed. An average daily balance of $100, but less that $10,000, will earn the
lesser dividend rate and annual percentage yield disclosed. Average daily balances of
less than $100 will not earn dividends.
Balance Computation
Method: We use the average daily balance method to calculate
dividends on your account. This method applies a periodic rate to
the average daily balance in the account for the dividend period.
The average daily balance is calculated by adding the balance in
the account for each day of the dividend period and dividing that
figure by the number of days in the dividend period. You must maintain
a minimum average daily balance of $100 in your account to obtain
the disclosed annual percentage yield.
Compounding
and Crediting: Dividends will be compounded monthly and credited
monthly. If, however, the account is closed on or before the last
day of the month, any dividends accrued will be forfeited. For this
account, the dividend period is monthly. For example, the beginning
date of the first dividend period for the calendar year is January
1st and the ending date of such dividend period is January 31st.
All other dividend periods follow the same pattern of dates. The
dividend declaration date follows the ending date of a dividend
period which for the example, is January 31st.
Balance Information: There is no minimum balance for this account. We use the average
daily balance method to calculate dividends on your account. This
method applies a periodic rate to the average daily balance in the
account for the dividend period. The average daily balance is calculated
by adding the balance in the account for each day of the dividend
period and dividing that figure by the number of days in the dividend
period. This is a Tiered-Rate Account. An average daily balance of $10,000 or more will
earn the higher dividend rate and annual percentage yield disclosed. An average daily
balance of $100, but less than $10,000,will earn the lesser dividend rate and annual
percentage yield disclosed. Average daily balance of less than $100 will not earn dividends.
Dividends will begin to accrue on the business day you deposit non-cash
items (e.g. checks) to your account.
Fees: An account maintenance fee may be assessed to this account if there
has been no activity to any of your accounts for 12 months and the total
balance in all your accounts is below $100 and the account owner is 24
years of age and older. See Appendix A for a complete listing of all fees.
Advance Notice
of Withdrawal: This account is subject to the Credit Union's
right to require a 7 day advance notice of withdrawal as provided
in its bylaws.
Nature of
Dividends: Dividends are paid from current income and available
earnings, after required transfers to reserves at the end of the
dividend period.
Balance Transfer: The Christmas Club balance as of November 1 each year will be transferred
to the Regular Savings Account.
Money Market Account
You
may have a Money Market Account under your primary account number
as long as you have the minimum required balance of $5 in your Regular
Savings Account.
Rate Information: The dividend rate and annual percentage yield are disclosed on the
separate insert. This is
a variable rate account. The rate and annual percentage yield may
change at any time as determined by the Board of Directors. This
is a Tiered-Rate Account. An average daily balance of $100,000 or
more will earn the higher dividend rate and annual percentage yield
disclosed. An average daily balance of $50,000 but less than $100,000
will earn the lesser dividend rate and annual percentage yield disclosed.
An average daily balance of $25,000 but less than $50,000 will earn
the lesser dividend rate and annual percentage yield disclosed.
An average daily balance of $10,000 but less than $25,000 will earn
the lesser dividend rate and annual percentage yield disclosed.
An average daily balance of $100 but less than $10,000 will earn
the lesser dividend rate and annual percentage yield disclosed.
Average daily balances of less than $100 will not earn dividends.
Balance Computation
Method: We use the average daily balance method to calculate
dividends on your account. This method applies a periodic rate to
the average daily balance in the account for the dividend period.
The average daily balance is calculated by adding the balance in
the account for each day of the dividend period and dividing that
figure by the number of days in the dividend period. You must maintain
a minimum average daily balance of $100 in your account to obtain
the disclosed annual percentage yield.
Compounding
and Crediting: Dividends will be compounded monthly and credited
monthly. If, however, the account is closed on or before the last
day of the month, any dividends accrued will be forfeited. For this
account, the dividend period is monthly. For example, the beginning
date of the first dividend period for the calendar year is January
1st and the ending date of such dividend period is January 31st.
All other dividend periods follow the same pattern of dates. The
dividend declaration date follows the ending date of a dividend
period which for the example, is January 31st.
Balance Information: We use the average daily balance method to calculate dividends on
your account. This method applies a periodic rate to the average
daily balance in the account for the dividend period. The average
daily balance is calculated by adding the balance in the account
for each day of the dividend period and dividing that figure by
the number of days in the dividend period. This is a Tiered-Rate
Account. An average daily balance of $100,000 or more will earn
the higher dividend rate and annual percentage yield disclosed.
An average daily balance of $50,000 but less than $100,000 will
earn the lesser dividend rate and annual percentage yield disclosed.
An average daily balance of $25,000 but less than $50,000 will earn
the lesser dividend rate and annual percentage yield disclosed.
An average daily balance of $10,000 but less than $25,000 will earn
the lesser dividend rate and annual percentage yield disclosed.
An average daily balance of $100 but less than $10,000 will earn
the lesser dividend rate and annual percentage yield disclosed.
Average
daily balances of less than $100 will not earn dividends. Dividends
will begin to accrue on the business day you deposit non-cash items
(e.g. checks) to your account.
Advance Notice
of Withdrawal: This account is subject to the Credit Union's
right to require a 7 day advance notice of withdrawal as provided
in its bylaws.
Fees: An account maintenance fee may be assessed to this account
if there has been no activity to any of your accounts for 12 months
and the total balance in all your accounts is below $100 and the
account owner is 24 years of age and older. See Appendix A for a complete listing of all fees.
Transaction
Limitations: During any statement cycle, you may not make more
than six withdrawals or transfers to another Credit Union account
of yours or to a third party by means of a pre-authorized or automatic
transfer or telephone order or instruction.
Nature of
Dividends: Dividends are paid from current income and available
earnings, after required transfers to reserves at the end of a dividend
period.
IRA Savings
Deposit Rules
You
may have an Individual Retirement Account under your primary account
number as long as you have the minimum required balance of $5 in
your Regular Savings Account.
Rate Information: The dividend rate and annual percentage yield is disclosed on the separate insert. This is a variable rate account. The rate and annual percentage yield may change at any time as determined by the Board of Directors. This is a Tiered-Rate Account. Average daily balances of less than $100 will not earn dividends.
Balance Computation
Method: We use the average daily balance method to calculate dividends
on your account. This method applies a periodic rate to the average daily
balance in the account for the dividend period. The average daily balance
is calculated by adding the balance in the account for each day of the
dividend period and dividing that figure by the number of days in the
dividend period.
Compounding and Crediting: Dividends are compounded monthly and will be credited monthly. If, however, the account is closed on or before the last day of the month, any dividends accrued will be forfeited. For example, the beginning date of the first dividend period of the calendar year is January 1st and the ending date of such dividend period is January 31st. All other dividend periods follow the same pattern of dates. The dividend declaration date follows the ending date of a dividend period which for the example is January 31st.
Advance Notice
of Withdrawal: This account is subject to the Credit Union's
right to require a 7 day advance notice of withdrawal as provided
in its bylaws.
Balance Information: There is a $5 minimum balance to open this account, unless the IRA is a Certificate. Normal Certificate rules apply to IRA Certificates. We use the average daily balance method to calculate dividends on your account. This method applies a periodic rate to the average daily balance in the account for the dividend period. The average daily balance is calculated by adding the balance in the account for each day of the dividend period and dividing that figure by the number of days in the dividend period. This is a Tiered-Rate Account. Average daily balances of less than $100 will not earn dividends. Dividends will begin to accrue on the business day you deposit non-cash items (e.g. checks) to your account.
Transaction
Limitations: IRA transactions are subject to IRS rules and regulations.
Please see your IRA account agreements and disclosures for details.
Nature of
Dividends: Dividends are paid from current income and available
earnings, after required transfers to reserves at the end of the
dividend period.
IRA Money Market Deposit Rules
You may have a Money Market Account under your primary account number as long as you have the minimum required balance of $5 in your Regular Savings Account.
Rate Information: The dividend rate and annual percentage yield is disclosed on a separate insert. This is a variable rate account. The rate and annual percentage yield may change at any time as determined by the Board of Directors. This is a Tiered-Rate Account, Average daily balances of less than $100 will not earn dividends.
Balance Computation Method: We use the average daily balance method to calculate dividends on your account. This method applies a periodic rate to the average daily balance in the account for the dividend period. The average daily balance is calculated by adding the balance in the account for each day of the dividend period and dividing that figure by the number of days in the dividend period.
Compounding and Crediting: Dividends will be compounded monthly and credited monthly. If, however, the account is closed on or before the last day of the month, any dividends accrued will be forfeited. For this account, the dividend period is monthly. For example, the beginning date of the first dividend period for the calendar year is January 1st and the ending date of such dividend period is January 31st. All other dividend periods follow the same pattern of dates. The dividend declaration date follows the ending date of a dividend period which for the example is January 31st.
Advance Notice of Withdrawal: This account is subject to the Credit Union's right to require a 7 day advance notice of withdrawal as provided in its bylaws.
Balance Information: We use the average daily balance method to calculate dividends on your account. This method applies a periodic rate to the average daily balance in the account for the dividend period. The average daily balance is calculated by adding the balance in the account for each day of the dividend period and dividing that figure by the number of days in the dividend period. This is a Tiered-Rate Account. Average daily balances of less than $100 will not earn dividends. Dividends will begin to accrue on the business day you deposit non-cash items (e.g. checks) to your account.
Transaction Limitations: IRA transactions are subject to IRS rules and regulations. Please see your IRA account agreements and disclosures for details.
Nature of Dividends: Dividends are paid from current income and available earnings, after required transfers to reserves at the end of a dividend period.
Certificate
Accounts
Certificate accounts
are fixed rate accounts. The dividend rates, annual percentage yields
and available maturity dates are available upon request.
Certificate
Rules - For Certificates other than 5 Year Variable Certificate: You may have a Certificate account under your primary account number
as long as you have the minimum required balance of $5 in your Regular
Savings Account.
Rate Information: The dividend rate and annual percentage yield is disclosed on the separate
insert. You will be paid the disclosed
dividend rate and annual percentage yield until the maturity of the certificate.
This is a fixed rate account. Dividends begin to accrue on the business
day you deposit any noncash items (e.g., checks). Members with checking
accounts may receive a higher rate of dividend on their certificate. The
Board of Directors determines rates for Certificate accounts.
Balance Computation
Method: We use the daily balance method to calculate dividends on
your account. This method applies a periodic rate to the principal in
the account at the end of each day.
Compounding
and Crediting: Dividends will be compounded and credited at
a frequency determined by you, either monthly, quarterly, semi-annually
or annually. Monthly dividends are posted on the last day of the month.
Quarterly dividends are posted March 31st, June 30th, September 30th and December 31st.
Semi-annual dividends are posted June 30th and December 31st. Annual dividends are
posted December 31st.
Balance Information: The minimum balance to open a Certificate account is $1,000. Youth
accounts, 0 to 23 years of age, may open a new certificate with
a minimum balance of $500. Dividends are calculated on the daily
balance method that applies a daily periodic rate to the balance
in the account at the end of each day. Dividends will begin to accrue
on the business day you deposit non-cash items (e.g. checks) to
your account.
Withdrawal
of Dividends: The annual percentage yield assumes that dividends
remain in the account until maturity. A withdrawal will reduce earnings.
Transaction
Limitations: After this account is opened, you may not make
deposits to this account.
Early Withdrawal
Penalty: If your Certificate account is withdrawn prior to maturity,
you will be charged a penalty of up to 90 days accrued interest
on the entire amount of the Certificate. No penalty will be imposed
if the withdrawal is due to the death of any owner or if any owner
is judged legally incompetent.
Renewal Policy
and Grace Period: Your certificate account will automatically
renew at maturity for the same term at the dividend rate in effect
on the maturity date. A seven-day grace period follows the maturity
of this account if all the funds are re-invested in a certificate.
If all funds are not re-invested within seven business days, no
interest will be paid on the matured funds.
Certificate
Rules - 5 Year Variable Certificate:
You may have
a Certificate account under your primary account number as long
as you have the minimum required balance of $5 in your Regular Savings
Account. Regular deposit and/or payroll deduction installments of
$5 or more may be added to the 5-Year Variable Certificate.
Rate Information:
The dividend rate and annual percentage yield is disclosed on the
separate insert or on the last column of this brochure. This is
a variable rate account. The dividend rate and annual percentage
yield may change quarterly as determined by the Board of Directors.
For this account, the beginning date of the first quarter period
for the calendar year is January 1st and the ending date of such
quarter period is March 31st. All other quarter periods follow the
same pattern of dates.
Balance Computation
Method: We use the daily balance method to calculate dividends
on your account. This method applies a periodic rate to the principal
in the account at the end of each day.
Compounding
and Crediting: Dividends will be compounded and credited monthly,on the
last day of the month.
Balance Information: The minimum balance to open this certificate account is $1,000.
Youth accounts, 0 to 23 years of age, may open a new certificate
with a minimum balance of $250. Dividends are calculated on the
daily balance method which applies a daily periodic rate to the
balance in the account at the end of each day. Dividends begin to
accrue on the business day you deposit any non-cash items (e.g.,
checks). The Board of Directors determines rates for certificate
accounts.
Withdrawals
of Dividends: The annual percentage yield assumes that dividends
remain in the account until maturity. A withdrawal will reduce earnings.
Early Withdrawal
Penalty: If this certificate account is withdrawn prior to maturity,
you will be charged a penalty of up to 90 days accrued dividend
on the entire amount in the account. No penalty will be imposed
if the withdrawal is due to death of the member or if the member
is judged legally incompetent.
Renewal Policy
and Grace Period: This account will automatically renew at maturity
for the same term at the dividend rate in effect on the maturity
date. A seven day grace period follows the maturity of this account
if all the funds are re-invested in a certificate. If all funds
are not re-invested within seven business days, no interest will
be paid on the matured funds.
Certificate
Notice of Expulsion Policy
DHCU Community Credit Union, in the interest of protecting the assets of the Credit Union and
maximizing dividends to members, has adopted the following policy. The policy provides for expulsion
of members who have caused a loss to the Credit Union. Expulsion may result, upon board action,
in the situations described below.
Expulsion Criteria: Member-caused loss that may subject the member to expulsion action by
the Board of Directors includes the following:
Members failure to pay amounts due under a loan."Amounts due" includes, without limitation:
- Principal
Interest
Fees and charges
Financed insurance premiums
Collection agency charges or attorney's fees incurred in collecting amounts due under a note or guarantee
- Repossessing and liquidating fees of collateral under a security agreement, or in obtaining a deficiency judgment.
Member's failure to provide collected funds to cover share account withdrawals or to cover personal checks.
Member's failure to provide collected funds to cover Credit Union drafts purchased by the member. Member's failure to pay fees or charges due the Credit Union for any reason.
DHCU Community Credit Union is a not-for-profit member owned, cooperative. Your
credit union is managed by a full-time professional staff for the
exclusive benefit of its members. There are no outside stockholders.
Instead, a volunteer Board of Directors is elected each year by
the membership. After paying operating expenses and reserves, all
remaining income is returned to the members in the form of higher
dividends on savings, lower rates on loans, reduced fees and enhanced
services. As a member, each time you look to DHCU Community Credit Union for financial services, you're helping yourself by making
an investment back into the institution you own.
As a cooperative,
our philosophy is that each member receives his or her fair share.
Fees are paid by the member as he or she uses a service. We strive
to keep all costs and fees at a minimum, without sacrificing service
or quality. We regularly monitor other area financial institutions
making certain we are near the lowest. Unfortunately, fees are a
reality. We believe our fee philosophy is the most equitable for
all members.
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